Daily Book Excerpt: Girl, You Got This (Renz) - Introduction/Respect
excerpt from Girl, You've Got Thi s by Brittany Renz - Introduction I have a 24-hour cancellation policy. When I first started my work as a personal trainer, I was single and had two clients I would meet up with at a local park because I didn’t have a studio space. Cancellations at that point weren’t such a big deal. “Oh, you can’t make it today? What about tomorrow around 3? Great, see you then!” In the past four years, that’s changed. I am married with one kid and another on the way, and I am booked. When I say ‘booked,’ I mean I am still a one-person team (unless you count my two-year-old daughter as my assistant), and I have 76 clients. I work seven days a week from 6 a.m. to as late as 9 p.m. Now when someone cancels last minute, it means: 1) It isn’t easy to reschedule, and 2) Another client could have filled that spot, and now I won’t make that money. So, what do I do when I get that last-minute text or call? Nothing. I do